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Hiranmaye do not offer return or cancel of products purchased. However, customers are allowed to exchange once per order/bill within 3 calendar days from the date of purchase.

Exchange of products allowed only for manufacturing defect.

The following table contains a list of products that are not eligible for returns.

Category Products that can’t be returned
Bath and Spa Bath Bubble/Salt/Sponge/Wash, Body Wash, Loofahs, Scrubs, Shampoos and Soaps
Baby Care Bottle Nipples, Breast Nipple Care, Breast Pumps, Diapers, Ear Syringes, Nappy, Wet Reminder, Wipes and Wipe Warmers
Food and Nutrition Canned Food, Condiments, Chocolates, Drinks and other Edible Products
Fashion Baby Dolls, Nightwear, Leisurewear, Lingerie, Mask, Wash-bags, Shapewear, Socks, Stockings and Swimsuits
Gardening Products Plant Saplings, Plant Seeds and Soil Manure
Health Care Healthcare Devices and Kits, Medical Dressing/Gloves
Innerwear Bra Accessories, Briefs, Boxers, Lingerie Sets, Panty, Garter, Trunks and Vests
Jewellery All Jewellery

Always check a product's Returns Policy on Hiranmaye’s website.

You can get in touch with the brand or an authorized service center of the brand to claim the warranty for your product (wherever applicable).

Refund is added to your wallet on Hiranmaye site. You may wish to use this during your next order.

Our return policies don't support the return of item(s) ordered wrongly.

You can write to our customer care email (wecare@hiranmaye.com) and it will be addressed suitably.